Privacy Policy

01 Information We Collect

Depending on how you interact with Canada Career College, we may collect information such as:

• Full name
• Email address
• Telephone number
• Mailing or billing address
• Account login information
• Course registration and enrolment information
• Educational and professional information that you choose to provide
• Payment and transaction information
• Information submitted through contact, registration or enquiry forms
• Communications you have with our staff
• Course progress, assessment and completion information
• Technical information such as IP address, browser type, device information and website activity
• Information collected through cookies and similar technologies

We only seek to collect information that is reasonably necessary for the purposes described in this Privacy Policy or otherwise permitted by applicable law.

02 How We Use Your Information

We may use personal information to:

• Process course registrations and enrollments
• Create and manage student accounts
• Provide access to online courses and learning materials
• Process payments and transactions
• Communicate with students and prospective students
• Provide customer and technical support
• Send important information relating to courses, accounts, payments or our services
• Administer assessments, certificates or course-completion records
• Improve our courses, website and student experience
• Maintain website security and prevent fraud or misuse
• Understand website usage and improve our marketing and communications
• Comply with legal and regulatory obligations

Where required, we will obtain appropriate consent for the collection, use or disclosure of personal information.

03 Consent

By providing personal information to Canada Career College, you consent to its collection, use and disclosure for the purposes identified at or before the time of collection, or for other purposes permitted or required by applicable law.

Where appropriate, you may withdraw consent, subject to legal or contractual restrictions and reasonable notice.

Withdrawal of consent may affect our ability to provide certain services, such as course enrollment, account administration or access to specific learning services.

04 Payment Information

Payments for courses may be processed through third-party payment providers.

Canada Career College may receive transaction-related information necessary to confirm and administer your purchase. Payment card information may be processed directly by the applicable payment provider rather than stored by Canada Career College.

Third-party payment providers maintain their own privacy policies and terms of service.

05 Cookies and Website Technologies

Our website may use cookies, analytics tools and similar technologies to:

• Keep the website functioning properly
• Remember preferences
• Understand how visitors use our website
• Improve website performance
• Measure marketing effectiveness
• Help maintain website security

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

06 Third-Party Service Providers

We may use trusted third-party service providers to support our operations, including providers for:

• Website hosting
• Online learning and course delivery
• Payment processing
• Email communications
• Customer support
• Analytics
• Website security
• Marketing and advertising

These providers may process personal information on our behalf. We take reasonable steps to ensure that information provided to service providers is handled appropriately and protected against unauthorized access, use or disclosure.

Where personal information is processed outside Canada, it may be subject to the laws of the jurisdiction in which it is processed.

07 Disclosure of Personal Information

We do not sell personal information.

We may disclose personal information where reasonably necessary to:

• Provide our courses and services
• Process transactions
• Operate and maintain our website and learning systems
• Use service providers acting on our behalf
• Protect our rights, property and systems
• Prevent fraud, security incidents or unlawful activity
• Comply with applicable laws, court orders or legal processes
• Otherwise do so with your consent or as permitted or required by law

08 Retention of Personal Information

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business and academic records, resolve disputes, enforce agreements, and meet legal, regulatory or accounting requirements.

When information is no longer required, we will take reasonable steps to securely dispose of or anonymize it.

09 Security

Canada Career College takes reasonable administrative, technical and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10 Access and Correction

You may request access to personal information we hold about you and request correction of inaccurate or incomplete information, subject to applicable legal exceptions.

To make a privacy-related request, please contact us using the information below.

11 Privacy Questions and Complaints

If you have questions, concerns or complaints about our privacy practices, please contact Canada Career College.

Email: info@canadacareercollege.ca
Phone: +1 (403) 903-5205

We will review privacy concerns and respond within a reasonable period.

Where applicable, individuals may also have the right to make a complaint to the relevant Canadian privacy oversight authority.

12 Children's Privacy

Our services are intended for individuals who are legally able to enrol in our courses and enter into applicable agreements.

We do not knowingly collect personal information from children where doing so is prohibited by applicable law.

13 Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, legal requirements or privacy practices.

The updated version will be posted on our website with a revised “Last Updated” date.

14 Contact Us

Canada Career College
Email: info@canadacareercollege.ca
Phone: +1 (403) 903-5205

If you have any questions regarding this Privacy Policy or the way we handle your personal information, please contact us.